The pool came out fantastic
I have owned my own businesses for over 30 years and the way I was treated by Tom and his company was so great that it inspired me to improve my business's level of customer satisfaction. The pool came out fantastic, I get compliments from every friend or relative that has been to my home. The after the sale service that Tom has given me is nothing short of amazing. If you are considering a pool, contact them, it will be the best decision you'll ever make!
- Rich S, Manalapan
Great effort, team and result
Tom built us a lovely backyard. He turned a plain space into a fantastic place for our family to spend quality time together. He managed the project in a timely manner and was very flexible on late decisions and changes. Great effort, team and result.
- Davis P, Summit
We highly recommend Custom Pool Pros
We couldn't possibly be happier with our new pool! Our custom pool designed and implemented by Tom Lobrow. Our pool's unique shape and natural design evolved during the project and the Custom Pool Pros team was always more than willing to listen to our ideas and make them a reality. Everyone who worked on our project was friendly, professional, and very experienced. Our special thanks go out to Tom Lobrow who tirelessly made sure our pool came out even more beautiful than we had dreamed. The most important part was it was delivered as scheduled. We highly recommend Custom Pool Pros.
- Monica W, East Brunswick
Hired Tom at Custom Pool Pros to build a gunite pool, new patio and driveway at my personal residence in Spring Lake, NJ. Tom is an absolute professional and has mastered his craft. I have built or rehabilitated 10 houses and have never been so happy with a contractor. Tom was always available and always followed up. I really appreciated how he spent hours showing us around to pools and other projects that he completed in the area - gave us confidence he would do the job and he delivered!!!!
- Christopher A, Spring Lake
Great vision and delivers with perfection
Tom has great vision and delivers with perfection. We were using our pool a day or two before his promised completion date which is extremely rare in this industry. Tom also did our landscape and circular driveway which was also exceptionally finished. We would never use anyone else.
- Chetan N, Morganville
Thanks Custom Pool Pros for the great pool and patio renovation
Custom Pool Pros handled all the paperwork for permits and once approved the work started Despite some rain dalays the whole project, which has grown from the original idea, is finished. Every time I had a change or question Tom was there to answer the question and provide his input and suggestions. Overal the experience has been great and I would recommend them to anyone looking for a superior quality "custom" pool.
Just to touch on details, Tom's guys are professionals, they take great pride in their work and it shows in every detail.
They are very particular in everything they do down to the placement of each boulder or paver they place. We have already had a few parties and can't wait to enjoy our new pool and patio for years to come.
Custom Pool Pros handled our whole job from digging the hole, forming the pool, setting the slide, installing equipment, plumbing, placing the boulders around the slide, installing the perimeter fencing and all 3200sqft of paver pario surrounding our pool.
This is a large expenditure and a permanent one, and I don't regret one penny of the incredible backyard dream that Custom pol Pros delivered and I would recommend the to anyone looking for a superior "custom" pool and patio.
I hired Tom to design anb build our gunite pool based on recommendations from the firm that did our landscaping. In my expirience, pool builders are a sketchy bunch - I called no fewer than 4 companies for quotes. 2 never even bothered to show up to quote, 1 spent an hour measuring and never came back with quote, and the final one was at my house for 10 minutes, wrote a number on a piece of paper and handed it to me - no details on eqipment, lights, etc. Just a number and he left. Read other pool builder reviews and you'll see the same. Tom showed up numerous occasions to discuss the pool's function ( we are doing laps, playing with kids, just floating with a drink ? ) and ultimately he's the one we hired.
He hit every deadline, kept every promise, and has done a truly professional job for us. I probably could have spent less, but I am sure we would have paid in the end in lesser equipment, lesser quality, and more headaches.
Pay now or pay later is what I always find in construction. I highly recommend Custom Pool Pros, and would use them again.
- Brad, Brick
We love the backyard that Tom & his team built for us. We hired Custom Pool Pros to build a pool and patio in after soliciting bids from four other high-end firms. We visited several of their projects (complete and in progress). These were large, complex, highly customized installations and we were satisfied that they could easily meet our more modest requirements (salt water, gunite, custom plaster, stone patio, waterfall, lighting). Constant communication was required to ensure that CPP understood what we expected and that we understood what the builder had actually committed to doing. There can be gaps even between two honest parties. The back and forth was sometimes frustrating but ensured a good outcome. After a year of living with the completed project, we're very happy with our decision to use Custom Pool Pros. P.S. After the last check had been written, a couple of problems became evident. At every step in the evaluation, troubleshooting, and resolution of these problems, Tom and his team were responsive and thorough. It's easy to mess up at this point, and they didn't.